Our Services

Comprehensive property care tailored to your home, your schedule, and your insurance requirements.

All services provided by Mountainside Home Watch are accompanied by a comprehensive report with photos if required or requested. All documents are immediately accessible to owners or forwarded to insurance companies as needed. All subcontracted services are performed by qualified, reliable professionals well known to Mountainside Home Watch.

Whistler resort properties — Multi-Point Inspection

Multi-Point Inspection

Our most comprehensive regular service — a thorough scheduled check of both the interior and exterior of your home, designed to meet your insurance company's compliance requirements and give you a detailed picture of your property's condition.

Each inspection produces a complete report with photos, immediately accessible to you or forwarded directly to your insurance company upon request.

Interior inspection of all rooms, appliances, and systems
Exterior check including roof, foundation, and grounds
Meets 72-hour insurance compliance requirements
Detailed written report with photographs
Immediate electronic delivery to you or your insurer
Early detection of potential issues before they escalate
Inquire About This Service
Whistler BC property — Quick Check

Quick Property Check

A focused, efficient visit to your property — ideal for vacations or short-term absences when you need confidence that everything is in order without requiring the full multi-point inspection process.

Perfect for peace of mind between scheduled inspections or when your absence is shorter in duration.

Swift, focused property visit
Ideal for short vacations and brief absences
Check for obvious issues and concerns
Summary report provided upon completion
Flexible scheduling to suit your plans
Inquire About This Service
Whistler chalets in winter snow — Property Maintenance

Property Maintenance

We arrange and confirm the completion of routine property maintenance services, keeping your home in excellent condition across all four Whistler seasons — from spring landscaping through to winter snow removal.

We maintain the appearance of regular occupancy through blind and light variance, fresh tracks in the snow, and other subtle indicators that deter opportunistic issues and ensure the health of your property.

Landscaping coordination and oversight
Snow removal management in winter months
Simulate regular occupancy (lights, blinds)
Coordination with trusted local tradespeople
Attendance for trade services and deliveries
Confirmed completion with documentation
Inquire About This Service
Mountain home in winter — Emergency Response

Emergency Response

When something unexpected happens at your property, our experience and judgment allow us to handle it with a calculated, swift response. We provide 24/7 emergency response so that when situations arise, they are addressed immediately and appropriately.

Your home is guaranteed to be checked inside and out within 24 hours of any major weather event, and we respond to all fire and security alarms around the clock.

24/7 response to fire and security alarms
Property check within 24 hrs of major weather events
Coordination with emergency services as required
Immediate owner notification and situation updates
Fastest, safest, most cost-effective resolution
Coordination of trades for non-emergency repairs
Inquire About This Service
Whistler mountain buildings — Key Holding Service

Key Holding Service

We securely hold keys to your property so we can respond swiftly and grant access when needed — whether for tradespeople, deliveries, inspections, or emergency personnel — without requiring you to be present or arrange access from a distance.

All key holding is handled with the utmost security and discretion. Access is only granted by your authorization or in a genuine emergency.

Secure, confidential key storage
On-demand access for authorized tradespeople
Managed access for deliveries and services
Emergency access coordination
Full log of all entries and access
Inquire About This Service
Whistler BC property — Additional Services

Additional Services

In addition to our scheduled property inspections, Mountainside Home Watch offers additional services designed to make your return seamless and comfortable. With adequate notice, we can have the house freshly cleaned, the kitchen and bar stocked, and any other requested services organized for your stay.

From small projects to larger renovations, Mountainside Home Watch is able to connect you with the best trades in Whistler, no matter the size of the job.

Pre-arrival cleaning and home preparation
Kitchen and bar stocking to your specifications
Delivery scheduling and receipt management
Renovation and project coordination
Connection to the best local tradespeople
Any other bespoke service you require
Discuss Your Needs

Meeting Your Insurance Requirements

Most insurance policies require that a competent person performs regular checks on your property — typically every 72 hours — in order to retain proper coverage. Mountainside Home Watch ensures your compliance is met and provides inspection reports to your insurer as required. We recommend reviewing the specifics of your policy before your departure so we can schedule visits appropriately.

Not Sure Which Service You Need?

Every property is different. Contact us and we'll work with you to design the perfect home watch plan for your specific situation.